Tay health board have just recently come bottom of a 'mystery shopper' survey of health boards, which consisted of people phoning up and asking for various services. They were then marked on friendliness, efficiency, accuracy, etc. Tay board's reaction to this? They have formed a committee. Its name is the 'Conscience Committee' and the people on it are called 'Conscience Keepers' and they are to make sure that Tay Health Board keeps all its promises.
Bet that took a very expensive media committee a morning to think up..
